Monthly Archive for July, 2009

Whitcoulls has a new web site?

Whitcoulls has recently released a new web site… I must confess that I’m not 100% sure just how new the site is, as I haven’t been following them closely at all.

Ignoring the usability issues, the offer to customers seems to be:

  • Free delivery
  • 24 hour shipping
  • 7-10 day delivery

So what’s with the 7-10 day delivery times? One can only assume they are shipping from Australia or the USA. Whitcoulls have a massive presence here in New Zealand, so why aren’t they leveraging their local stock holdings?

From a business point of view, the other interesting points are there are no DVDs available and very few New Zealand books. This leads to the assumption that Whitcoulls.co.nz is a direct port of their Angus & Robertson site in Australia.

While the new site is an improvement… can it make a difference to their flagging online fortunes?

The Ape wins big at the Netguide Awards…

Last night, Mighty Ape won the Best Online Shopping Site and Best New Site / Relaunch awards at the 2009 Netguide Awards. Or brothers in arms, Gameplanet, also won Best Gaming Related site.

Unfortunately I couldn’t be there, but it sounds like it was a great evening with Oliver Driver being one of the best MC’s they’ve had yet (sorry Kerre).

We were stoked with the awards and full credit goes out to our great team. We’ve got some incredibly dedicated monkeys who work incredibly hard to go above and beyond our customers expectations wherever they can. Hats off to all the team.

As you may have noticed, I currently don’t have much time to blog, but you can follow Mighty Ape and myself on Twitter to see what we’re up to…